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January 26, 2017 | By

Have a Question? The New LogMeIn Rescue Message Center Has the Answer

Speed, intelligence, and simplicity are core tenets of everything we do at LogMeIn and Rescue is no exception. Whether we are talking about feature/functionality or a great user experience, our mission is to help customers provide the best remote support possible.  As part of that, we want to make sure our customers are up to date on the latest advancements of Rescue.  The Rescue Message Center is a key component of how we keep our customers informed.

The Rescue Message Center has been a library of great content including product guides and updates, best practices for users, and more helping customers get the most out of their Rescue implementation.  And today, we are excited to reveal a redesigned Message Center for LogMeIn Rescue customers.   Just as Rescue enables organizations to provide superior support to their employees and customers, we want to do the same for our Rescue users. We created the Message Center to empower Rescue users to solve problems quicker, smarter, and easier.

 

Bottom line, if you aren’t using the Message Center, you should give it a try.  Here’s why:

  • Access relevant information faster. With our new interface, it is easier to find, filter, and access all the content available including product guides, support tools, and the latest tips & tricks to save Rescue technicians time.
  • Provides Rescue technicians with more information at their fingertips. Here users can learn about product features and how to utilize Rescue to its full capacity. The more knowledgeable the user, the better equipped they are to solve problems smarter (and faster).
  • The Message Center is a central repository for Rescue technicians. We’ve aggregated all our product and customer support documentation in one place to simplify the Rescue user experience. Want to watch the latest webinar, stay up to date on the most recent release notes, or learn more about Rescue’s integrations and APIs? All this information and more is available and accessible through the Message Center.

Eager to get learning? Launch the Rescue Technician Console and the new Message Center will automatically load. Then learn all there is to know about LogMeIn Rescue and become a remote support expert.


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