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September 16, 2014 | By

Rescue Chronicles Webcast Series: Make-A-Wish Foundation

makeawish

Please join us on Thursday, September 18th at 2:00PM EST for the first in our new Rescue Chronicles webcast series, featuring special guest, Joe Eaton, Technical Support Specialist for Make-A-Wish Foundation.

Joe will share his experiences in the support department at Make-A-Wish, including how the team has successfully:

  • Cut the time to troubleshoot and solve issues by more than 50%
  • Reduced extra reporting work for the technicians
  • Eliminated unnecessary travel, and frustrating phone-only support

In addition, LogMeIn’s Rescue team will:

  • Share insights into successful support strategies we are seeing in the market
  • Review Rescue’s technician interface for supporting mobile devices
  • Demonstrate the Rescue support experience for both Android and iOS devices

Read how LogMeIn Rescue helped Make-A-Wish in our customer story.

Rescue Remote Support Trial

Explore our other Rescue in the Wild or Recent Posts.