September 16, 2014 | By

Rescue Chronicles Webcast Series: Make-A-Wish Foundation


Please join us on Thursday, September 18th at 2:00PM EST for the first in our new Rescue Chronicles webcast series, featuring special guest, Joe Eaton, Technical Support Specialist for Make-A-Wish Foundation.

Joe will share his experiences in the support department at Make-A-Wish, including how the team has successfully:

  • Cut the time to troubleshoot and solve issues by more than 50%
  • Reduced extra reporting work for the technicians
  • Eliminated unnecessary travel, and frustrating phone-only support

In addition, LogMeIn’s Rescue team will:

  • Share insights into successful support strategies we are seeing in the market
  • Review Rescue’s technician interface for supporting mobile devices
  • Demonstrate the Rescue support experience for both Android and iOS devices

Read how LogMeIn Rescue helped Make-A-Wish in our customer story.

Rescue Remote Support Trial

Explore our other Rescue in the Wild or Recent Posts.

Subscribe to the Rescue Blog

Submit your email to get updates right to your inbox.